Terms of service

Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in AED (UAE Dirhams) unless stated otherwise.

  • We reserve the right to change prices, product availability, or cancel orders at our discretion.

  • Payments can be made through the available online payment methods or bank transfer (as applicable).

4. Shipping and Delivery

  • Delivery timelines depend on product availability and location.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Customers must provide accurate shipping details to avoid delivery issues.

5. Returns and Refunds

  • Returns are accepted only for defective or damaged items within 7 days of delivery.

  • Returned products must be in original condition with packaging and proof of purchase.

  • Refunds or replacements will be processed after inspection and approval.

6. Warranty

All security and technical products sold by Alebdaa Security & Technical Services come with a 1-year standard warranty, unless otherwise stated.
Warranty does not cover physical damage, misuse, or unauthorized repair.